FAQ
What is non-medical home care?
Non-medical home care provides assistance with daily living activities such as personal care, companionship, meal preparation, light housekeeping, transportation, and medication reminders. We do not provide medical or nursing services, but we support clients in remaining safe and independent at home.
Who can benefit from home care services?
Our services are ideal for seniors, adults with disabilities, individuals recovering from surgery or illness, and families who need extra support caring for a loved one at home.
Are your caregivers licensed and trained?
Yes. All caregivers are carefully screened, background-checked, trained, and experienced in providing compassionate, professional care. We match caregivers based on client needs and preferences whenever possible.
How do I get started with services?
Getting started is easy. Simply contact us to schedule a free consultation. We’ll assess your needs, create a personalized care plan, and match you with a qualified caregiver.
Do you create personalized care plans?
Absolutely. Every client receives a customized care plan tailored to their specific needs, schedule, and preferences. Care plans can be adjusted as needs change.
What are your hours of care?
We offer flexible scheduling, including hourly care, overnight care, weekend care, and 24-hour care, depending on availability and client needs.
Can services be short-term or long-term?
Yes. We provide both short-term care (such as post-surgical recovery) and long-term ongoing care.
How quickly can services begin?
In many cases, services can begin within 24–48 hours after the initial consultation, depending on caregiver availability and client needs.
How do you ensure quality care?
We maintain regular communication with clients and families, monitor caregiver performance, and conduct ongoing evaluations to ensure high-quality care and satisfaction.
How do I contact you with questions or concerns?
You can contact us by phone, email, or through our website’s contact form. Our team is always happy to help.
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